Last updated: February 21, 2026

General Rule

Subscription charges are fully refundable upon request.

Cancellation Timing

Cancel before your next renewal date to avoid future charges. You can still request a full refund after cancellation.

Case-by-Case Credits

Because full refunds are available on request, separate goodwill credits are not part of the default policy. Any exception requires super-admin approval.

How to Request Review

Contact support with your account email, charge date, and reason for review. Include any relevant incident details to speed triage.